We are committed to regular,
independent external audit to ensure that we continue to maintain, and exceed,
the very highest standards in our business and personal legal solutions.
BS EN ISO 9001:2015
Our ISO 9001 certification involves
an annual and in-depth audit of frequency and quality of our client contact. It
deals not simply with the direct service we provide our clients but other
matters such as the safe keeping of client data. It covers both litigation and
Home Charter Scheme
The property law solutions we provide
are further audited in accordance with our membership of the Law Society’s Home
Charter Scheme. This initiative incorporates a peer-led programme under which
all aspects of a domestic conveyance are assessed and evaluated with the
outcomes being incorporated to enhance our overall client experience.
As a disputes resolution market
leader, we are approved providers to the Financial Services Compensation Scheme
under which we conduct litigation on behalf of insolvent insurers whose
liabilities fall to be met by the Government. Accordingly, we are assessed and
approved on foot of the value and quality of our legal solutions.