We are committed to regular, independent external audit to ensure that we continue to maintain, and exceed, the very highest standards in our business and personal legal solutions.
BS EN ISO 9001:2015
Our ISO 9001 certification involves an annual and in-depth audit of frequency and quality of our client contact. It deals not simply with the direct service we provide our clients but other matters such as the safe keeping of client data. It covers both litigation and transactional files.
Home Charter Scheme
The property law solutions we provide are further audited in accordance with our membership of the Law Society’s Home Charter Scheme. This initiative incorporates a peer-led programme under which all aspects of a domestic conveyance are assessed and evaluated with the outcomes being incorporated to enhance our overall client experience.
Financial Services Compensation Scheme
As a disputes resolution market leader, we are approved providers to the Financial Services Compensation Scheme under which we conduct litigation on behalf of insolvent insurers whose liabilities fall to be met by the Government. Accordingly, we are assessed and approved on foot of the value and quality of our legal solutions.